Locally owned and operated day-spa located inside of the Bethany Beach Ocean Suites.
Recent Reviews
Spa on Hollywood
Debbie Major : 1 on 12/11/2024 12:32 am
I wanted to start by saying this place has figured out how to do breakfast. It is amazing, the food is delicious and fresh. It's a great way to start the day, especially after having to stay in this hotel. Sadly that's about the only thing they have, right. We got two rooms here. Sadly it does not look like they had been cleaned. There was dust on top of the refrigerator, the coffee cups had coffee stains in them, the dishes were dirty. The bathtub was leaking so badly It puddled water on the floor. Not to mention the dirt and mold that was building up along the wall and the tub. There was what to look to be feces smeared on the couch cushions. The rooms stunk of smoke. Things were so unclean it was disgusting. The management did try to make things right but it just wasn't quite enough. The front desk messed up and charged us four times the amount they should have. It made it so we couldn't use our credit card for the rest of the trip. We spent more time trying to get the service we needed and fighting for the management to make it right that we didn't even get to walk on the boardwalk or enjoy the beach whatsoever. I sure hope this place can figure out how to run a Marriott. I guess you should probably change the name if you can't meet their expectations because this isn't even close to Marriott standards. It is a real letdown. The only thing they have going for them is the breakfast and the beach.
Debbie Major
1733877120
1
5
Spa on Hollywood
Hillary Hartnett : 3 on 11/30/2024 7:37 pm
I have always enjoyed coming here. It was nice when they first did renovations, the design is well done, but unfortunately it hasn’t been kept up as well as it could be. This place needs some serious TLC, rooms aren’t as clean, overall lots of repairs needed. Last two visits pool was not operational, and didn’t get any housekeeping services. Had to go to front desk to seek out basics like towels. Hopefully it doesn’t go much further in terms of getting run down. Unfortunately, the room rates are too high for these types of issues.
Hillary Hartnett
1732995466
3
5
Spa on Hollywood
Google User : 5 on 10/24/2024 6:16 pm
I average 150+ nights in hotels a year and I am pleased with this one. Amazing location, hospitable staff, above average free breakfast in the morning, clean rooms and amenities. If I was going to be overly critical I would say the gym could use a upgrade (not bad, but also not great), the restaurant in the hotel is expensive for what I would say at best average food, and the price is on the higher end (overpriced) however all hotels in the area are. At least with this one you get a perfect location, with friendliness and cleanliness.
Google User
1729793798
5
5
Spa on Hollywood
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