The Avenue Inn & Spa

We really enjoyed our second summer visit to Rehoboth and our first stay at The Avenue Inn & Spa. We plan to make this an annual tradition! The hotel itself is beautiful and there are so many fun amenities for the whole family. The breakfast is good in a pinch, the wine/cheese hour is a nice gesture and the highlight of each evening - the warm cookies and cold milk - bring so much joy! We also loved the game room with so many options, and the pool/hot tub is great when a beach day is rained out.

The staff are super friendly and kind. The beach buggy driver, Lew, was so sweet with our 6 year old daughter and made her feel really special by having her sit up front with him and greeting her with a big smile every time her saw her. Peter at the front desk was also really lovely.

Just some minor feedback - not sure if this is the case with all the rooms in the newer side of the hotel, but a full length mirror would be really useful to have. Also, we had a minor toilet leak and someone came up promptly to look at it and let us know that the toilet might need to be replaced after we leave, but it would also have been appreciated if we were asked at check out the next day if anything could be offered for that inconvenience, or even ask how our stay was.

Overall, thank you for a wonderful stay, and we will for sure be back!!

This hotel is absolutely fantastic. My husband and I traveled to Rehoboth for the first time and stayed at the Avenue Inn... we were thoroughly impressed with our stay. The staff were incredibly helpful and nice. Loved that breakfast, wine and cheese, and cookie are all included and complimentary daily. Also can't beat that they provide beach towels and chairs. This is a one block walk from the beach and the location is prime. A couple things I will note is that our tub was not draining when we went to use it for the first time and my husband had to pull a glob of hair out of the drain to get it to drain properly (gross)... not sure why this wasn't caught by housekeeping staff.. other than that, the room was clean and prepared appropriately for us. Additionally, the hotel does warn of this but parking is not guaranteed. We pulled our car out of the garage one day around 7:30am and when we returned around 4:30pm we were lucky that there was only one spot left in the garage. The garage cannot fit all guest vehicles in there. So if you get a spot, leave your car and do not move it. Overall we want to give a big thank you to the Avenue Inn for making our stay in Rehoboth fantastic!

BE CAREFUL IN BOOKING THIS PROPERTY:
I booked this property on a third party booking site for a long weekend away later in the year. I thought I got a deal- NOPE! I booked in Avenue II. It does state that it's on another property about a block away from the Inn. I was fine with that, so I booked. Once I booked, I received an email from Avenue Inn saying that the property is above a bar, so we could be subjected to loud music until 1am. I'm traveling with two small kids, so I promptly cancelled my reservation. Nowhere does it say this information on the original booking or on the website. Clearly, the websites for both the hotel and third party booking site say "FREE CANCELLATION" if it's before 7 days of check in (I have receipts!). I cancelled two solid months before our hotel stay and checked my account. I was refunded all but $25. So I called, and shared my disappointment in the lack of clarity and asked what the $25 charge was. With attitude, I was told it's a "credit card processing fee". Excuse me, but you didn't even PROCESS my card. Absolutely not- I demand a full refund- as stated on both their website and the booking site. She "spoke to the manager" and then was authorized to refund the amount. I haven't obviously gotten it back yet and will update if I don't receive the refund.

I am not likely to book with this hotel in the future, and I'd suggest you're careful in your bookings, as well.