The Bellmoor Inn and Spa

Christmas decorations were amazing!
Beautiful rooms, we loved the lobby area. Everyone was nice. We booked over the phone with a very kind staff member. Rooms were very clean and spacious. Excellent location that is very walkable to the sights of Rehoboth

We had the Junior Deluxe Suite and were very satisfied with the room. The day staff were all very helpful and professional. The one complaint I have is related to breakfast. The breakfast was good and consisted of eggs/bacon/sausage/cereal everyday and alternated pancakes/waffles/french toast. My complaint is that it starts very late, at 7:30. However, since I need to schedule meals at regular times, I usually get up very early and have a small breakfast in the room. To be able to have my own cereal in the morning, I requested a 5 oz glass of milk from the day staff which was no problem. That covered me for the first 3 mornings. However, on my last day, when I requested a 5 oz cup of milk from the night shift staff member, he bluntly refused, saying he isn't allowed to give out anything at all. When I explained that 7:30 was a long ways a way and that I needed to eat breakfast earlier, he grew impatient, and bluntly asked me if I now wanted him to provide me breakfast as well. I found his behavior rude and not in line with the quality and service I have come to expect and experience from this hotel. I was very disappointed and surprised at his unprofessional demeanor and uncaring attitude. It was 4:30 am and I suspect he just wanted to return to the back room to go back to sleep since it originally took a few rings of the bell to get his attention in the first place. I travel a lot and have stayed at a lot of hotels and never have I experienced problems with a cup of milk to have breakfast--even from hotels that don't offer breakfast at all. Many hotels sell it in their lobbies, but not this one. So, if you are an early riser, beware of the challenges that this hotel may present.

My mom and I recently stayed at this hotel. This hotel is beautiful, well maintained and the staff upon arrival were very nice. In addition, the room was clean and spacious. We also really enjoyed the hot tub and breakfast. However, it would be nice to have liquid soap in the rooms instead of a small bar soap. In addition, during our stay there was construction occurring that was not disclosed which interrupted our sleep as well as a beeping smoke detector in the hallway throughout the night. Also during breakfast one of the staff asked me if I checked in with the host, as if my mother and I had snuck into breakfast, ridiculous. Lastly, after checking out I was in the lobby working on my laptop and I heard a staff member at the front desk tell another guest who wanted to leave her car parked that she could for as long as she wanted. However, when I came to the front to let the same staff member know I was going for a walk and would return in a few to collect my vehicle. He immediately told me I needed to have my vehicle off the property by 1pm per their protocol, which was in 15 minutes. I reminded him of the conversation he just had with the previous customer and he basically told me I didn't hear what I heard. This conversation was disheartening therefore, I requested to speak to a manager. The manager also told me I misheard but settled with allowing us to leave our vehicle for as long as we liked. I don't know why this happened but, having to go back and forth and speak with a manager was a waste of my time and not what I look forward to when on vacation and spending my money.